Delivery & Shipping
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped.
The total time it takes to receive your order is described below:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
The time for your item(s) to travel from our warehouse to your destination.
Shipment normally arrive within 60 days. If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation.
Delivery Time= Processing Time + Shipping Time
SHIPPING METHODS & DELIVERY TIME
||Calculated at checkout
Note:Please note that these are estimated delivery times only. These estimates are based on normal circumstances and are not a guarantee of delivery times.
We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.
INTERNATIONAL SHIPPING RESTRICTION
Currently we do not ship to the following countries:
- Faroe Islands
- Cayman Islands
- US Virgin Islands
- Northern Mariana Islands
- British Virgin Islands
- Turks and Caicos Islands
- Solomon Islands
- Falkland Islands
- Marshall Islands
- Bouvet Islands
- Christmas Islands
- Cocos (Keeling) Islands
- Cook Islands
- Heard Island and McDonald Islands
- Norfolk Island
- Sint Maarten
- South Georgia and the South Sandwich Islands
- United Arab Emirates
- Canary Islands
- Saudi Arabia
- South Africa
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country.
These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Silife365. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATION
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.